To protect customers and partners, our fiat providers run transaction-monitoring programs. These checks help meet regulatory obligations and reduce fraud, theft, scams, and money-laundering risks.
What providers look for
Providers continuously screen fiat payments (deposits/withdrawals) for patterns that may indicate risk, including:
- Name mismatches between sender/receiver and the account owner
- Elderly-exploitation red flags
- Unusual patterns (very large amounts, many small payments, high velocity, structuring/smurfing)
- Third-party (“3PP”) transfers
Thresholds & reviews
- For certain payment types, providers set review thresholds.
- Payments above a provider-specific threshold may be routed to manual review and can require supporting evidence.
- Thresholds vary by provider and risk level.
Other limits
“Me-to-me” and business flows may have fewer preset limits, but any payment can receive extra scrutiny where risk factors exist (e.g., limited business presence, elderly counterparties).
Providers may reverse any payment that cannot be sufficiently substantiated or is deemed high-risk.
Response times
- Flagged payments are reviewed during provider support hours.
- Reviews are typically processed promptly; outside of normal hours, reviews may take longer.
- Timeframes vary by provider and payment rail.
Requests for Information (RFI)
If a payment is flagged, the provider may request more details. Typical examples include: